Posa Support
We are here to help with camera access, photo saving, location guides, language settings, and other questions about Posa.
Contact us
Email support@9me.top. Please include your device model, operating system version, and a short description of the issue. Do not attach private photos unless they are necessary to explain the problem.
Camera is unavailable
Open your device Settings, find Posa, and allow Camera access. Close and reopen Posa after changing permission.
Photos are not appearing
Allow photo library access for Posa. If you selected limited access on iPhone, add the photos you want Posa to display or change the permission to full access.
Nearby places are not sorted
Enable Location Services and allow Posa to use location while the app is open. Your location is used on the device to calculate distance and is not stored by Posa.
Deleting app data
Posa does not require an account. Delete the app to remove its local preferences. Photos saved to your photo library are controlled separately through the Photos app.